Field Support Technician

Laborer/Parts Runner

Job Summary

The full-time Field Support Technician provides on-site assistance to our licensed plumbers and service technicians by delivering parts, tools, fixtures, and equipment to residential job sites quickly and accurately. This role helps minimize downtime by ensuring our team has the correct materials needed to complete installations, repairs, maintenance, and emergency service calls efficiently. The ideal candidate is dependable and detail-oriented, with excellent time management, communication, and customer service skills. A valid driver’s license with a clean driving record is required.

About Sutherland Plumbing

We’re a small, family owned and operated, residential service and repair plumbing shop. We’ve been in business since 2013 and maintained an outstanding 5-star reputation. Quality and craftsmanship are our top priorities. Our work produces consistent long-term results and raving reviews, and about 60%+ of our jobs are from repeat happy customers.

Key Responsibilities

• Picking up and delivering plumbing supplies from vendors

• Assisting with loading and unloading equipment and providing basic on-site support to our plumbers as needed (both indoors and outdoors)

• Coordinating urgent material runs for same-day service calls with

• Assist with site and truck cleanup

Required Qualifications

• A valid driver’s license with a clean driving record, insurable on our policy

• Service-oriented and effective communication with clients and co-workers

• Willingness to occasionally go into confined spaces like attics and crawlspaces

• Attention to detail and reliability

• Strong time management

• Must have a working smartphone (we provide a reimbursement for use of your personal device)

What We Offer

• A small, tight-knit group that looks out for one another and cares about doing top-quality work

• Opportunity to apply to the plumber apprenticeship program, if desired. (We’re a registered training agent.)

• Competitive wages, health insurance, paid vacation, and paid holidays 

• Comfortable work clothes with company logos–not “uniforms” (you dress how you feel comfortable as long as it is professional)

• Modern company vehicles to be driven home each night. No scheduled on-call nights and weekends. Monday - Friday

• $22-$28 per hour (depending on experience) plus bonuses (expected average of 30-40 hours per week)

How to Apply

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